Privacy Policy

Last updated: 13 March 2026

This Privacy Policy describes how Yury Koretskiy AI Consulting & Automations ("we", "us", "our") collects, uses, and protects information when you interact with us through our website, Facebook Messenger, Instagram Direct Messages, or other messaging channels.

1. Information We Collect

When you send us a message through any connected channel, we may collect:

• Your name and profile information as provided by the messaging platform
• The content of messages you send to us
• Timestamps and metadata related to the conversation

2. How We Use Your Information

• To respond to your messages and inquiries
• To provide AI-assisted customer support
• To improve our services and response quality

3. AI-Powered Responses

We use artificial intelligence to help respond to messages. Your messages may be processed by AI systems (including OpenAI) to generate responses. We do not use your messages to train AI models.

4. Data Sharing

We do not sell your personal information. Your data may be processed by:

• Meta Platforms — when you message us via Facebook Messenger or Instagram
• OpenAI — for AI-assisted response generation
• Chatwoot — our self-hosted messaging platform (data stays on our servers)

5. Data Retention

We retain conversation data for as long as necessary to provide our services. You may request deletion of your data at any time by contacting us.

6. Data Security

We use industry-standard security measures including encrypted connections (TLS/SSL) and secure server infrastructure to protect your data.

7. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Withdraw consent at any time by stopping communication with us

8. Third-Party Platforms

When you interact with us through Meta platforms (Facebook, Instagram), their respective privacy policies also apply. Please review Meta's Privacy Policy for details.

9. Changes to This Policy

We may update this policy from time to time. Changes will be reflected by updating the date at the top of this page.

10. Contact

If you have questions about this privacy policy or your data, contact us at:
yury@yurykoretskiy.space